itop - ITSM & CMDB OpenSource for Windows

Free IT service management tool

itop – ITSM & CMDBOpenSource is a free service-management tool similar to ITBrain and Manage Engine No Windows Admin Tools. It includes a document management tool, a customizable CMDB, and a helpdesk. It also offers web services that can be integrated with your IT and mass-import tools.

itop has received high praises for its free and easy customization options. It is also highly recommended as an excellent ITSM package. This is great news for software that's completely free and open-source.

itop offers many great features that users can enjoy. One of these features is the ability to quickly access a knowledge base built into itop to answer common questions. It also features a service desk that can be used for day-today management.

The customisable workflows are flexible enough to meet the needs of your organization. You can also create your control screens using the dashboard.

With itop, your customers can get easy solutions to their problems through change, incident, and problem management modules. Users can also access automatic responses via email, create and update tickets via email, as well as instant email notifications.

The free version of this software, itop Community, is available for download. It includes many of the same features as the paid versions. The itop Professional and Enterprise offer a few additional benefits, such as ITSM Designer Pro and ITSM Designer Pro.

This ZIP file is just under 20 MB large and contains the open-source solution.

itop is adapting to the digital society's needs by offering simple solutions for businesses with complex customer environments. This software allows you offer personalised solutions to your customers.